Shipping

All orders are made to order. Please allow up to 21 business days from when your order is placed until it is delivered.

Once your order is ready to be shipped, you will receive a notification with tracking details. We aim to ship orders from this same business day but some orders may take up to 5 business days to ship. This time is subject to local postage delivery times.

All orders are shipped from our studio on Karangahape Road, in Tāmaki Makaurau, Aotearoa.

All orders are sent via a pre-paid, traceable and safe method of delivery. Shipping times are indicative of the date of dispatch and not the date of the order.

Shipping times and costs will vary depending on your delivery location and shipping method.

NEW ZEALAND

Delivery estimates: Please note, these estimates are from the shipping date once a tracking notification is sent.

North Island: 2-3 business days.

South Island: 3-5 business days

AUSTRALIA

Delivery estimates: Please note, these estimates are from the shipping date once a tracking notification is sent.

Sydney: 7-10 business days.

Melbourne: 7-10 business days

Rest of Australia: 10-14 business days

INTERNATIONAL

Rest of the world: 10-21 business days

For returns and exchanges on your order, please visit our Returns / Exchanges page.

For order & product related questions, please email our customer care team at [email protected]